Know what needs a reply
Switch between All, Needs a reply, With buyers, Converted, and Needs review to focus on the next action.
SHARED QUOTE INBOXKnow which quotes
Know which quotes
need you next.
Find the quote, read the conversation, and pick up where your team left off. Buyer requests and rep-created quotes live together in Shopify Admin.
See the step-by-step guideSHARED QUOTE INBOX / QUOTEWICK
Find the right conversation
Search by quote number, company, or purchase order. Narrow the inbox by rep, status, and date.
See the whole request
Open a quote to find its original request, current offer, buyer details, messages, and revision history.
HOW IT WORKSThe details are
The details are
already here.
Start with a request or create your own
Buyers can submit requests from their customer account. Your team can also create a quote for a phone call or email enquiry, then work on it in the same inbox.
Read the history before you reply
Buyer notes, PO attachments, payment terms, messages, and offer revisions stay with the quote. The Activity section records changes and buyer views of published offers.
Track the outcome
See which quotes need a reply, are with buyers, or need review. Eligible quotes can be cancelled or declined with a reason. Converted quotes keep their Shopify draft and invoice links, with completed orders tracked separately.
COMMON QUESTIONS
Worth knowing.
Where do I find the quote inbox?
Open the app in Shopify Admin and choose Quotes. Shopify currently lists the app as QuoteWick.
Can buyers save a request before submitting it?
Yes. Buyers can save a draft in their customer account, return to edit it, and submit the saved request when they are ready.
GET STARTED WITH QUOTEWICK
Send your next quote from Shopify.
Connect your store and set up the buyer page. Then create an offer or receive your first request.